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How to Fix Obtaining IP Address Problem with Wi-Fi in Android

This is one of the most common problem faced by Android users. Yes, this problem is not only limited to Samsung Galaxy Ace or Samsung Grand users but it is experienced by most of the Android users. The problem generally occurs when you try to connect your mobile to a Wi-Fi connection and it keeps showing you “Obtaining IP Address” and in the end it doesn’t connects at all. Generally you simply try again by Toggling your Mobile WiFi or by making sure that your entered password is correct.


The problem is neither with the Router/Internet or nor with your Mobile Phone. It’s not a problem but a glitch that Android should fix. This error generally occurs when many devices are connected to a single WiFi connection. When you connect your Mobile to a Wi-Fi connection, it automatically searches for an available IP address. However, when too many devices are connected to a single WiFi router, your Mobile fails to search for an available IP Address.

However, to Fix this Obtaining IP Address issue in Android smartphones, follow the steps below:

  • Open your Wi-Fi settings where all available Wi-Fi connections near your location are shown. Make sure you have already entered password for your desired Wi-Fi connection so that it is saved on your Device.
  • Now, keep touching your desired Wifi connection which is giving you the problem mentioned above.
  • Go to “Modify Network”. Select “Advanced options” from the menu.
  • Now under IP Settings dropdown, select “Static”.fix obtaining ip address android
  • In the IP Address, try an IP Address like “192.168.1.xx” where xx can be any number ranging from 10-30. You try the last number by yourself as it works differently for every Internet service provider. For example, “” worked for for Airtel and BSNL connection both.
  • In the “Gateway”, use “”.
  • For DNS 1 use “” and for DNS2 go with “”. (Google DNS Servers)
  • Now, click on “Save”. Connect to that Wifi network and it will work for sure. If it doesn’t work, try changing the last digits “xx” in that Static IP Address you provided above.

NOTE: In Android Kitkat and above, you have to modify network settings for each Wifi network separately.

See Also: How to Remove Exclamation Mark from Wi-Fi Icon in Android

Let us know if you’re facing any problems with this issue and we’d love to help you out.

9 Responses to “How to Fix Obtaining IP Address Problem with Wi-Fi in Android”
  1. sasintheran February 9, 2016
  2. sasintheran February 9, 2016
    • TechTeria Staff February 10, 2016
  3. sumit February 25, 2016
  4. Kumar Chandramouli March 2, 2018
    • TechTeria Staff March 7, 2018
      • Kumar Chandramouli March 23, 2018
        • Kumar Chandramouli March 24, 2018
  5. Bhaskar Anga May 17, 2018

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